MSM Group Inc. - Capability Statement

 

1.     Introduction

               

MSM Group Inc. (MSM) is a small, veteran-owned (VOSB) business located in Fairview Park, Ohio.  Founded in 1999 by the President and CEO, Mr. Kevin McQuade, MSM provides web-based back-office accounting and IT solutions to both the government and commercial sectors.   The company’s five principal employees are all either veterans or women and have provided over 100 years of accounting and IT solutions to small business contractors at The NASA Glenn Research Center, The Department of Defense, and other U.S. Government Agencies and Industry.   

 

MSM has the people, the process, and the tools to leverage your accounting and IT capability in performance of federal contracts.  We can assist your company either as full “back-office” partner or, as experienced, niche market software/services providers.  Our consultants have current, direct, and relevant program management experience on contracts at NASA at GRC, MSFC, SSC, and GSFC.  For example, MSM, through its full “back office” business support of the NASA Glenn “GESS” and “TFOME” contracts, has consistently been part of award fee scores in excess of 98% relative to business management and cost control metrics.  Our best-in-breed, enterprise-wide, fully integrated solution has improved contract performance, lowered costs, and promoted overall program efficiency.

 

2.     Full Back-Office Partner

 

The value proposition for choosing MSM Group as your full “back-office” partner on federal contracts runs deep.  MSM helps synchronize Information Technology and Business Processes and thus leverages your capabilities and cost effectiveness for performance of current and prospective contracts.  Through exclusive partnering relationships on specific, individual contracts, MSM enables our small business prime contractor partner to demonstrate to their customer enterprise-wide business and IT capability previously reserved for only the largest enterprise wide solution providers.  The benefits to your prime customer include simplicity, agility, and value.

 

On contracts where MSM Group is a full partner with our prime and we have direct SOW responsibility for business management, MSM’s unique combination of people, processes, and tools enable our small business prime teammate to propose solutions to the NASA customer that they would not otherwise on their own be able to provide.  We bring the qualified personnel with years of direct and relevant experience managing all aspects of NASA and DoD contracts.  We understand all business processes.  Lastly we recognize that the integration of technology tools with those business processes is the secret to successful performance of these contracts.  MSM’s business proposition is to dynamically link these proven management processes and the latest technology-driven tools to greatly increase the probability of being selected by the government to perform the contract.  This approach has been demonstrated through NASA Source Selection Statements to be a “significant strength” for our teammates, a very critical factor in the evaluation and selection process.   Some examples of the technology tools we have implemented on our contracts include GIMS and TERMS.

 

GIMS© (Glenn Information Management System) is an enterprise-wide web portal application that interfaces with a back-end COTS (Microsoft Solomon IV for Windows) accounting system to present 24x7 world wide access to contract and task order data for the purpose of contract management and award fee metrics reporting.  The GIMS© system is used to by all managers to operate the NASA Glenn Engineering and Scientific Support (GESS) Contract (NAS3-00145) in suburban Cleveland, Ohio.  The GIMS© solution has been in place since phase-in on the GESS contract upon award to QSS Group Inc. in 2001. 

 

TERMS, the TFOME Enterprise Resource Management Solution, is a next generation solution building on the foundation laid by the architecture of GIMS©.  TERMS is used to manage the Test Facilities Operations Maintenance and Engineering Contract (NNC05CA95C), also at the NASA Glenn Research Center.  This contract was awarded to Sierra Lob Inc. in 2005.  As part of the Source Selection Statement, NASA said “TFOME Enterprise Resource Management Solution software system is an innovative approach for improving the processes or techniques required to perform the work - a Significant Strength”.

  

Both GIMS© and TERMS were written by and supported by MSM on the above NASA contracts.  These solutions are currently used by many concurrent end-users both in the NASA Glenn Business Offices, the NASA Glenn technical customer, and the program support offices of the respective contracts.  From phase-in to funding, from award fee to IFMP, our back-office solutions are the right choice for government contractors seeking contracts with NASA.

 


3.     Full Service Solution Provider

 

We also offer our fully integrated solutions on a direct basis, to companies who choose to purchase our products and services on a la carte basis, without the full, exclusive “back-office” concept.  For these companies, we sell, customize, implement, install, maintain and support the following solutions:

 

Application

Comment

Microsoft Solomon VI for Windows

MSM Group Inc. is a licensed Microsoft Business Solutions Partner authorized to sell Solomon

iSite©

Web-Portal Third Party Software Solution developed by MSM Group Inc.

RealTime©

Web-Based timekeeping Third Party Software Solution developed by MSM Group Inc.

 

Microsoft Solomon VI for Windows

Microsoft Business Solutions, a business group of Microsoft, offers a wide range of integrated, end-to-end business applications and services designed to help small businesses become more connected with customers.  Microsoft Business Solutions’ applications optimize strategic business processes across a wide range of functional areas.  MSM has been selected to provide the Solomon suite of software solutions to our customers.  With Solomon as our foundation, and our add-on packages tailored to the small government contractor, we are well position to serve the demands of this growing market.

 

iSite©.       

Simply put, the iSite© web portal provides full contract and project management clarity, visibility and focus. From phase-in to closeout, government and contractor users will have a single information portal, available 24x7 from which to gain visibility to any and all required data.

 

The iSite© framework is built using Microsoft .NET technologies with C# (C-Sharp) being the primary programming language.   Authentication is handled using Forms Authentication against a Microsoft SQL Server 2000 database.  Customer site configuration is handled by custom XML files to allow the base iSite© application framework to be extended to limitless proportions.  MSM uses the Microsoft Solutions Framework (MSF) for managing and executing technology implementation projects.  MSF is a proven framework for successfully managing the “Development Life Cycle” and has proved a valuable tool in the projects that we have delivered. 

 

The iSite© framework builds on the Enterprise Resource Management concept by adding additional capabilities of project and metric management.  Additional functions such as a knowledge base, electronic file cabinet, event calendar, task scheduler and more have been added to expand the usefulness of the application.

 

RealTime©

RealTime© is a fully-automated, easy to use, secure web-based application that gives companies the ability to coordinate enterprise timekeeping and payroll activities.  RealTime© is centrally managed on MSM servers behind redundant firewalls for security.

 

RealTime© was written using Microsoft Technologies such as Active Server Pages, VBScript, Visual Basic 6.0, and SQL Server 2000.  The system was designed to allow custom functionality for each customer to accommodate company-specific settings, export requirements, reporting requirements and more. RealTime© was written to conform to DCAA auditing requirements for data integrity and full metric tracking

 

The RealTime© system is used to manage the time and payroll functions for the both GESS and TFOME contracts at NASA Glenn as well as Clinical Research Management, a company that provides Clinical Trials for the Department of Defense.  RealTime© is also used by various non-governmental agencies in industries such as graphics design, consulting services, business management, and more.

 

The evolution of our suite of product offerings is dynamic.  The iSite© series of applications together with our Solomon series of modules represent a culmination of years of effort to improve business process for our NASA and DoD customers.  This clearly demonstrates that the solutions MSM brings to the table are not stagnant; they are current, agile, and adaptive.  The latest in information technology is integrated and synchronized with the most current business processes.

 

For more information, please feel free to give me a call at any time.

 

Kevin M. McQuade

President and CEO

kmcquade@msmgroupinc.com

www.msmgroupinc.com

216.408.0464